Breathe Technologies Privacy Policy

October 2023

Our contact details

Name: Breathe Technologies

Address: Techspace Two, Sci-Tech Daresbury, Keckwick Lane, Daresbury, Cheshire WA4 4AB

Phone Number: 01925 742888

E-mail: info@breathetech.co.uk

Website: breathetechnologies.co.uk

 

We are committed to safeguarding the privacy of our website visitors and service users; in this policy we explain how we will handle your personal data.

We will ask you to consent to our use of cookies in alignment with this policy when you first visit our website.

  1. The type of personal information we collect

We currently collect and process the following information:

  • Usage data

Usage data refers to information collected automatically as users interact with a website. This data may include IP addresses, browser type, device information, pages visited, and the duration of visits.

Usage data is typically collected for the purpose of analysing and improving website performance, security, and user experience. This data may also be used for analytics and reporting.  The legal basis for processing this data is legitimate interest, i.e., monitoring and improving our website and services.

  • Account data

Account data consists of information users provide when creating an account on a website. This may include names, email addresses, usernames, and passwords. 

Account data is processed to create and manage user accounts, provide access to restricted content or services, and communicate with users about their accounts. The legal basis for processing this data is consent.

  • Service data

Service data pertains to information related to the services or products our website offers. It could include data about user purchases, orders, or preferences.

Service data is used to deliver the products or services users request, maintain records of transactions, manage subscriptions, and personalize user experiences based on preferences. The legal basis for processing this data is legitimate interest for the administration of our website and business.

  • Enquiry data

Enquiry data includes information submitted by you when you contact us through forms, emails, or other communication channels. This may include names, email addresses, and the content of your enquiries.

Enquiry data is processed to respond to user enquiries, provide customer support, and address any issues or questions you have. This data is typically not used for other purposes without user consent.  The legal basis for processing this data is consent.

  • Subscription data from website forms

Subscription data is information collected when users sign up for our newsletters, updates, or other forms of content distribution.

Subscription data is used to deliver the content or updates users have subscribed to. This data can also be used to personalize the content sent to users based on their preferences.  The legal basis for processing this data is consent.

  • Correspondence data

Correspondence data is that contained in or relating to any communication that you send to us. The correspondence data may include the communication content and metadata associated with the communication. The correspondence data are processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

We may disclose your personal data to our insurers and/or professional advisers as far as reasonably necessary for the purposes of obtaining or maintaining insurance cover, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims.

We may disclose personal data to our suppliers or subcontractors as far as reasonably necessary for the purposes mentioned above.

In addition to the specific disclosures of personal data mentioned above, we may disclose your personal data where it is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person. We may also disclose your personal data where it is necessary for the establishment, exercise or defence of legal claims.

  1. How we store your personal information

Your information is securely stored.

Personal data will be retained for a minimum period of 1 year and for a maximum period of 7 years.

The period of retention of Personal data will be determined based on Legitimate interests in accordance with applicable data protection laws and good practice.

We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person.

We only keep your personal information for as long as we need to. When your information is no longer required, we will delete it securely. 

Data will be stored within our CRM system – Hubspot.  Further details of Hubspots privacy policy can be found here https://legal.hubspot.com/privacy-policy 

  1. Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us by one of the following methods if you wish to make a request.

Email: info@breathtech.co.uk

Call us at: 01925 742888

Postal address: Techspace Two, Sci-Tech Daresbury, Keckwick Lane, Daresbury, Cheshire, WA4 4AB. England.

  1. Google analytics

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/

  1. Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

https://support.google.com/chrome/answer/95647?hl=en (Chrome);

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

http://www.opera.com/help/tutorials/security/cookies/ (Opera);

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

https://support.apple.com/kb/PH21411 (Safari); and

https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge). [additional list items]

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

  1. How to complain

By post:  Breathe Technologies Ltd, Techspace Two, Sci-Tech Daresbury, Keckwick Lane, Daresbury, Cheshire, WA4 4AB. England

Using our website contact form;

By telephone, on the contact number published on our website, or by email, using the email address published on our website form.

Data protection officer

Our data protection officer’s contact details are:

Data Protection Officer, Breathe Technologies Ltd, Techspace Two, Sci-Tech Daresbury, Keckwick Lane, Daresbury, Cheshire, WA4 4AB. England

Email: info@breathetech.co.uk

Telephone: 01925 742888

 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk